FAQ
Have Questions About NFT?
Frequently Asked Questions
Explore our most common questions and find answers about the world of NFT. If you have any other inquiries, feel free to reach out to us directly!
What payment options are available?
We accept Visa and MasterCard for all payments.
How do I buy an NFT?
Browse our collection, add your desired image to the cart, and proceed to checkout. You can pay with Visa or MasterCard.
When can I download the nft I purchase?
Once your payment is completed, you can download your purchased images immediately from your account profile.
Where can I find the nft I've bought?
All purchased images will be in the “Downloads” section of your account profile.
Are the nft available in high resolution?
Yes, all of our NFT images are delivered in high resolution, ideal for various uses.
Can I use these nft for commercial purposes?
Yes, you are allowed to use the images for both personal and commercial projects, according to the image’s license.
Are there any restrictions on using the purchased nft?
Usage rights depend on the license that comes with each image. Please check the license details before using the images.
How is my payment information protected?
We use secure payment gateways and industry-standard encryption to safeguard your payment data.
Do you provide refunds?
Due to the digital nature of our products, all sales are considered final and non-refundable. However, if a user has completed a payment but did not receive the NFT, or claims to have purchased the wrong item, a refund request may be submitted within 14 days of the purchase for further review.
Can I re-download the nft I've purchased?
Yes, you can download the images multiple times from your profile as long as your account remains active.
What file formats are the nft available in?
Images are typically available in high-quality JPEG or PNG formats.
How long can I access my downloaded nft?
You will have lifetime access to your images as long as your account is active.
Can I request a custom NFT?
Currently, we don’t offer custom AI-generated images, but we are continuously adding new content to our collection.
What should I do if my download fails?
If your download fails, try again from your profile or contact our support team for assistance.
Is there a limit on the number of nft I can buy?
No, you can purchase as many images as you wish.
Can I edit or modify the NFT I buy?
Yes, you are allowed to edit or modify the images, as long as it complies with the terms of the license.
Do you offer any discounts or promotions?
We occasionally run discounts and promotions. Be sure to subscribe to our newsletter for updates.
Can I share my purchased nft with others?
The images are licensed to you, and sharing or redistributing them is generally prohibited unless the license specifies otherwise.
How can I get in touch with customer support?
You can reach our customer support team by email at assistance@nftlogia.com or via the contact form on our website.
